Refund policy

Return & Refund Policy

We accept returns within 14 days from the date of delivery.
All returned items must be unused, unworn, unwashed, and must include all original tags and packaging.

Return Shipping

Customers are responsible for covering the return shipping cost unless the item received is damaged or incorrect.

Refund Method

Refunds are processed according to the original payment method:

  • Cash on Delivery (COD): Refunds will be issued as store credit.

  • Card Payments (Visa / Mastercard / Apple Pay / Google Pay): Refunds will be returned to the same card used for purchase. Processing time is typically 7–14 business days depending on the bank.

Shipping fees are non-refundable.

How to request a return

Customers can submit a return request directly through the Return Portal on our website or contact us at:
support@jyffashion.com

We reserve the right to reject any return that does not meet our return conditions.